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Discover JW as Your Trustworthy Partner


JW strength doesn’t only come from machine quality , also comes from customer confirmation and satisfaction, therefore we are constantly investing resources in the implementation of an efficiency and reliable service team.


Not only if there is a technical fault or spare parts, or if your machine requires maintenance or to offer training to your employees, ,we ensure prompt and available customer service.

JW business
Service Scope

The dedicated service team is always ready to provide our users with full support such as installation and commissioning, operation training, equipment maintenance, spare parts procurement, etc. The specific service items are as follows:
Installation And Commissioning

The installation and commissioning of large projects are completed by our professional installation team. We deliver system engineering projects to users with the highest efficiency and the best quality; agents around the world also provide installation and commissioning services.
Production Training

In order to maximize the production capacity of the equipment and maintain long-term stable operation, we provide operators with professional production training such as system operation and maintenance.
System Detection

Our technicians regularly test the entire line system to ensure that the operation of each component is in the best condition. For the parts that need to be improved, maintenance treatment suggestions are made.
Problem Analysis

A technical specialist is set up to analyze the causes of problems encountered in the production process for users, provide effective solutions and assist users in solving problems in the shortest time.
Quick Maintenance

After receiving the repair and maintenance requirements from users, we will dispatch the service team and collect pre-sales service fees as soon as possible to provide effective guarantee for the normal operation of the system with comprehensive services.
Spare Parts Service

Provide spare parts service for common parts and wearing parts, so as to solve equipment failures for customers in the shortest time.